Data Protection Policy

Welcome to our Data Protection Policy section. Here you’ll find the updated Privacy Policy statement and the information about how you can use our website. Please, familiarize yourself with these documents and learn how we use your Personal Data and for what purposes. Keep in mind that when using our website and its contact forms, you agree to our Data Protection Policy which was developed, updated, and accepted by the WEB4PRO company according to GDPR.

We never sell and transfer your Personal Data to third-party businesses, and never cooperate with people under the age of sixteen. Please, learn more in the sections below.

Privacy Policy

Policy

Our company owns and operates web4pro.net (the "Site"). On this page, you’ll find the information about our policies regarding the use, collection, and protection of Personal Information we get from users of the Site.

The WEB4PRO company will never sell your Personal Data to anyone and share it without your official agreement. We process data in strict compliance with European privacy laws and Data Protection Regulation. You control your Personal Data always.

We don’t provide services to children at the age of 16 and younger, and we don’t sign contracts with them. Also, we don’t process the Personal Data of individuals at the age of 16 and younger for the marketing and selling purposes.

Our Lawful Basis

We act under the power of Contract lawful basis, which is the most appropriate one in our case. You can find the description of all lawful bases for processing available in Article 6 of the GDPR. Contract lawful basis defines that the processing of your Personal Data is necessary for a contract we can have with you, or because you may ask us to take specific steps before agreeing.

Our purposes for collection and processing your Personal Data are the following:

  • connection and communication;
  • providing you with a quote for our services;
  • helping you with the questions related to our products;
  • providing you with access to our products;
  • signing the contract;
  • signing NDA.

At least a minimum amount of data, such as your name and email address, is necessary for starting our communication and working out your request.

Information Collection and Use

There are several categories of Personal Data collected by this site.

We collect the following Personal Data through the website contact forms:

  • Name*;
  • Email*;
  • Skype ID;
  • Question/ Request.

Fields marked with an “*,” such as Name and Email are required. The personally identifiable information requested by us is necessary for communication with you. It is used for the connection, and we will never use it for the other purposes.

Fields, such as Question or Request, are optional for filling in. Using them, you can send us a question. The data which you enter using these form fields is necessary for providing you with requested information, a quote, and solving issues connected with our products.

To keep you informed of the latest technology trends, our company news, and special offers, we may use Personal Information collected from the WEB4PRO website for communication and sending you an email newsletter.

The email newsletter can be sent if you subscribe to it by choosing the option “Get the newsletter with useful articles, exclusive materials, and special offers from WEB4PRO” when filling in the contact form on our website.

By default, our website collects:

  • Cookies. Cookies are files with small amount of data, which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. Browser cookies are obtained with a goal to make us aware of user’s browsing and improve the website usability on the base of this information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Personally, identifiable information is not stored within cookies. If you don’t want us to save cookies, you can always delete cookie files in your browser settings and use the Internet with Privacy Mode.

  • Google Analytics cookies. Our website has Google Analytics tracking code installed. Google Analytics cookies help us to see the number of sessions and visitors of our website, analyze the users’ behavior, track conversions, target marketing campaigns, and identify the most useful pages of our site. We gather this type of data to provide our website visitors with the best user experience and make sure that they always find what they are looking for.

The website server hosting collects the next information, at least temporary:

  • Internet Protocol (IP) address of the website user’s computer being used;
  • web pages requested;
  • date and time;
  • referring web page;
  • browser used.

This information is collected to monitor and analyze your navigation of our website and provide you with the best user experience.

We may use anonymous-browser history and browser-IP-address data to report information about site accesses and for profiling purposes. This information is used to improve web presentation. We also may use IP address information for troubleshooting purposes.

Disclosure of Collected Information

WEB4PRO will not disclose or share, without your consent, personally identifiable information. Your Personal Data will not be sold or distributed to third-party sides.

Your Rights

We keep up with rights for individuals developed and approved by GDPR. We’d like to inform you that you have the following rights regarding your Personal Data processing:

The Right to Be Informed

You have the right to be informed about the collection and use of your Personal Data.

We provide you with the following privacy information: company name (WEB4PRO) and contact details of our organization. Also, we inform you about our lawful basis (which is Contract), and the purpose of collecting and processing your Personal Information. You can read more about Contract lawful basis in the official ICO document.

We place the information about the collection and use of your Personal Data on our website pages and in notification messages. You can see this information on the following website elements:

  • Privacy Policy Section;
  • Cookie Policy Section;
  • Compliance Section;
  • Terms of Use Section;
  • Pop-up message that says we collect cookie files;
  • The checkbox message on our contact forms.

Also, we provide the information regarding the data we collect and for what purposes in the contract between us (the Service Provider) and you (the Client/Partner).

You are provided with privacy information anytime we collect your Personal Data.

We think we provide this information in a transparent, easily accessible, and easily understandable way. If you don’t think so, please send your suggestion or question by email or using the contact form on our website. We'll be glad to make our Privacy Policy more intelligible.

The Right of Access

After sending us the request and giving us the agreement on your Personal Data processing, you get the automated email that confirms that we will process your data for communication purposes.

You can access your Personal Information anytime you need it. Request your Personal Data by email or using any other method of connection convenient for you.

The Right to Rectification

You can request modifying your data by contacting us to make the required changes. Send your request by email or using any other method of connection convenient for you.

The data changes you may request include: correcting your data spelling; changing the records about your email address, mail address, and mobile phone number; providing the links to your company website and social network profiles; introducing the new contact person; providing your current credit card number or PayPal account for payment operations.

The Right to Erasure

You have a right to have your Personal Data erased if it is no longer necessary for the purposes we collect and process it. We can erasure your Personal Information by your request. Сontact us via email, Skype, phone, or any other method available. Your request will be recorded and processed.

The Right to Restrict Processing

You can require us to restrict processing of your Personal Data. If you don’t tick the checkbox “I read and understood Privacy Policy, and I agree to the processing of my Personal Data” when trying to submit a request using the contact form on our website, you restrict processing of your Personal Information. The request will not be sent to us, and we’ll not have an ability to process your data. If you previously provided us with your Personal Data and now want to restrict its processing, you can request the restriction via email, Skype, phone, or any other method available.

The Right to Data Portability

You can request us to obtain a copy of your Personal Data in the electronic format via email, Skype, phone, or any other method available.

The Right to Object

You have the right to object to our processing of your Personal Information for marketing purposes.

For example, we can send you our email newsletter if you subscribed to it by ticking the checkbox “I want to get useful articles, exclusive materials, and special offers by email from WEB4PRO.” on our contact form or using the subscription form on our website. Unsubscribe from the email newsletter in the email footer using unsubscription link if you don't want to get our emails anymore. We’ll stop processing your Personal Data for this purpose.

Also, you can request us directly, and we may cease to process your Personal Information for the purpose applicable to your case.

Rights in Relation to Automated Decision Making and Profiling

You have a right to be aware of processing your data related to automated decision making. You can request your data accessing, erasure, restriction, and objection. We collect such kind of data only for carrying our email newsletter. You can see a link to our Privacy Statement anytime you send us your Personal Data using our website contact forms. We only collect the minimum amount of data (name and email) needed to have you subscribed to our newsletter. Technical data protection security measures are implemented on our website.

Data Security Measures

We use security measures on our website to protect users’ Personal Data from hacking, stealing, and malware. We have the following technologies implemented on web4pro.net:

Data Encryption

For unused data our website is equipped with the following encryption technologies:

  • HTTPS,
  • TLS,
  • SSH.

The same security technologies are used for data transmission.

HTTP Secure (HTTPS) is the next generation of the Hypertext Transfer Protocol (HTTP). It serves for providing secure communication over the Internet.

Transport Layer Security (TLS) serves for encryption of HTTPS.

Secure Shell (SSH) is a cryptographic network protocol that operates network services securely over an unsecured network.

Data Backups

Data backups are necessary for the cases when it’s needed to restore modified, transferred, or removed data. On our website, we use scheduled and regular data backups. All backups are secured with the SSH access.

Data Access Control

The access to website data is limited by user roles and the login form with strong passwords. Access to the website by VPN is open to users. You can access and navigate our website with the VPN turned on.

System State Monitoring

We carry out regular website state monitoring measures to prevent and detect errors and intrusions. For this purposes, we use special tools and get reports on system state.

Alternative Choice

Individuals who would like to use ways of connection other than submitting website contact forms may contact us by email, phone, Skype, or any other way of connection available.

Links to Other Sites

You may see links to other websites of organizations not related to the WEB4PRO company. Please be aware that the WEB4PRO is not responsible for the information approaches and data protection measures of external organizations. We recommend you review the Privacy Policy of each external website that collects Personal Information.

Policy Changes

This privacy policy has been developed, approved, and accepted by the WEB4PRO company. We will post any revisions to this privacy policy at this URL.

Contacts

If you wish to make an access request or remove Personal Data from our records, or if you have any questions regarding this policy, you should direct such a request to WEB4PRO at the address provided below or by sending an email to us at [email protected]


Contact information:
61103,
47 Nauki Avenue,
Kharkov,
Ukraine.

Email: [email protected]
Skype: connect_web4pro
Telephone: +38 (096) 482-4742
Website: web4pro.net

Cookie Policy

Policy

This Policy applies to the WEB4PRO company and the website web4pro.net.

WEB4PRO company respects your right to privacy and is committed to protecting it. Please read the following carefully to ensure you understand our views and practices regarding your Personal Data and the use of cookies. By visiting our website, web4pro.net (the Website), and any subdomains of this Website, you are accepting and consenting to the practices described in this Cookie Policy.

About Cookies

Cookies are small data files that are downloaded to your device when you visit a website. Most modern browsers accept cookies automatically. Cookies help website owners to identify a user that has visited a site and to analyze behavior to improve the user experience.

Cookies Our Website Uses

Browser Cookies

These type of cookies is essential to enable you to navigate through our Website and use its functionalities. The data collected by these cookies connected with the operation of our Website. This information is used to improve website usability and performance. IP address information is also obtained and used for resolving technical issues.

Google Analytics Cookies

We use Google Analytics to improve user experience on our Website, evaluate the performance and usefulness of our web pages, and fix technical issues or errors. Google Analytics provides the reports based on cookies which collect information such as the number of sessions, visitors, the time and date of visits, and conversions performed. This information helps us improve the website usability on the base of the data analysis. These cookies can not be used to identify a user Personal Details. This type of cookies serves for generation of aggregated data. Read more about Google Analytics and cookies.

Marketing and Targeting Cookies

These cookies remember your visit to our website, the pages you were browsing, the links and buttons you clicked. This information helps us to make our advertising campaigns and site more useful and relevant to your interests.

Cookies Period of Storage

The single session cookie is temporary and remains in the cookie file of your browser until you end up the session (close the browser). The other cookies will stay in the cookie file of your browser after the closing of the browser and will become active again when you reopen the Website. Following the expiry of a cookie, a new version of that cookie will be downloaded when you next visit the Website unless you have withdrawn your consent in the meantime.

How to Turn Cookies Off

You can change your cookie settings for most modern browsers. Find these settings in the “options” or “preferences” menu of your browser. There you can adjust the settings and delete browser cookies. Also, try to surf the Internet using Privacy (Incognito) Mode which doesn’t store the history of visits.

Notification About Cookies

Please, pay attention to the pop-up message you can see on our website. It says that our site uses cookies to provide our website visitors with the best user experience. If you accept the fact that we’ll collect cookies, please, click “Accept” on the message and it will not be shown again. Also, you can follow the link in the notification to read this Cookie Policy before accepting.

Cookie Policy Updates

This policy has been developed and accepted by the WEB4PRO team. We will update this policy at this URL. If you have any questions regarding our cookie policy, please contact us at [email protected]

For more about cookies and their use, please visit the website allaboutcookies.org.

Compliance & Security

Security and compliance are top priorities for WEB4PRO. The principles described in this document are fundamental to your experience with using our website and services. We are committed to protecting your Personal Data and make our website user experience safe.

If you have any security concerns with WEB4PRO website or would like to report a vulnerability, please contact us at [email protected]

WEB4PRO's Commitment to the GDPR

General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union. All companies worldwide that receive, process, and store data about EU citizens are required to comply with GDPR of May 25, 2018.

WEB4PRO has taken necessary steps and measures across the entire company to be ready for the GDPR. We collect minimal personal identification information only for the purposes connected with communication. We reviewed and updated our Terms of Use and Privacy Policy to comply GDPR. We also developed necessary website features that allow you to be aware of any actions related to your Personal Data. Now we are sure these changes will address the requirements of GDPR.

Take a look at a brief of our GDPR Roadmap:

  1. Get familiar with GDPR requirements and discover the official document: COMPLETE
  2. Choose the Lawful basis for compliance with GDPR: COMPLETE
  3. Explain the purposes of processing Personal Data: COMPLETE
  4. Revise and update internal policies and procedures: COMPLETE
  5. Revise and implement WEB4PRO’s technical security measures: COMPLETE
  6. Revise and update Terms of Use and Privacy policy: COMPLETE
  7. Review our website functionality to comply GDPR: COMPLETE
  8. Develop the necessary website features: COMPLETE
  9. Apply the updates in Privacy Policy to official documents: COMPLETE
  10. Test and finalize our full compliance: IN PROGRESS

Network Security and Infrastructure

Physical Access Control

WEB4PRO uses hetzner.de with Germany data Center as a hosting provider. Hetzner data centers feature a layered security model with extensive safeguards. Hetzner hosting is compliant with ISO/IEC 27001.

WEB4PRO team members do not have physical access to Hetzner data centers, servers, storage, and network equipment.

Logical Access Control

WEB4PRO is the assigned administrator of its infrastructure on Hetzner Platform. Only designated authorized WEB4PRO’s operation team members have access to configure the infrastructure. Specific private keys are required for individual servers. The keys are stored in a secure and encrypted location.

The WEB4PRO team carries out internal security analysis before each severe release.

Data Security and Privacy

Data Encryption and Access

WEB4PRO uses HTTPS, TLS, SSH security technologies for data encryption. The access to data is limited by user roles on the WEB4PRO website. Also, we carry out the scheduled data backups to protect Personal information and secure all backups with the SSH access.

We never disclose and sell your Personal Data to any third-party companies.

Corporate Security

We are sure that great security practices begin with our own team. That’s why WEB4PRO keeps an eye on providing our work environment with security measures to be protected from viruses, hacks, and malware. Our company-provided workstations are featured with security software. Only designated employees on WEB4PRO’s operation team has secure shell (SSH) access to production servers.

Customer Complaints

Our task is to provide the most effective solutions securely and safely. You have the individual rights regarding storing and processing of your Personal Information (see Privacy Policy, chapter “Your Rights”). If you think WEB4PRO violates any of your rights, or you suspect that your Personal Data was disclosed or leaked, send your complaint to [email protected] We will process your request and address you back with the solution regarding your case.

Please, pay attention that we can’t guarantee the 100% protection of your data outside the WEB4PRO company and our website. Always check Privacy Policy notes and guarantees of the companies, sites, and services that you use.

Terms of Use

These Terms apply to your use of WEB4PRO Website. By accessing and using the Website you agree to these Terms and where your access and use is on behalf of another person (e.g., a company), you confirm that you agree to these Terms on that person’s behalf and that, by agreeing to these Terms on that person’s behalf, that person is bound by these Terms.

If You do not agree to this Terms of use, You must not submit the requests using the Website contact forms and shall not make use of any of the Services or the Site. By agreeing to this Terms of use, you acknowledge that You have read this document, understood it, and agree to be bound by its terms and conditions.

Our services are available only to individuals who are at least 16 years old.

Changes

We may change these Terms at any time by updating them on the Website at this URL. You are responsible for ensuring you are familiar with the latest Terms. By continuing to access and use the Website, you agree to the updated Terms.

Definitions

In these Terms including and similar words do not imply any limitation:

“Loss” includes loss of profits, savings, revenue or data, and any other claim, damage, loss, liability and cost, including legal costs on a solicitor and own client basis;

“Personal Information” means information about an identifiable, living person;

“Terms” means these terms and conditions titled Website Terms of Use;

“Underlying System” means any network, system, software, data or material that underlies or is connected to the Website;

“User” means a visitor of the Website;

“We,” “us,” or “our” means WEB4PRO

“Website” means web4pro.net;

“You” means you.

Your Obligations

You must not act in a way, or use, or introduce anything (including any virus, worm, Trojan horse, timebomb, keystroke logger, spyware or other similar feature) that in any way compromises, or may compromise, the Website or any Underlying System, or otherwise attempt to damage or interfere with the Website or any Underlying System

You should access the Website via standard web browsers only and not by any other method. Other methods include scraping, deep-linking, harvesting, data mining, use of a robot or spider, automation, or any similar data gathering, extraction or monitoring method.

Intellectual Property

We own all proprietary and intellectual property rights in the Website (including all information, data, text, graphics, artwork, photographs, logos, icons, sound recordings, videos and look and feel), and the Underlying Systems.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, frame, create derivative works from, transfer, or otherwise use in any other way for commercial or public purposes, in whole or in part, any information, software, products or Services obtained from the Site and/or the Services, except for the purposes expressly provided herein, without WEB4PRO's prior written approval.

You may share the information from our website (such as blog posts) across the Internet. But you must provide a link to our site, as a source of information.

Except for those Intellectual Property Rights that are already owned, registered or vested in Your name, or those Intellectual Property Rights that are created by or for You during the duration of this Terms, all WEB4PRO Service marks, logos and other Intellectual Property Rights in and to the Site and Services are proprietary to WEB4PRO. Your use of any marks on the Site and Services in any manner other than as authorized in this Terms, or as authorized in writing by WEB4PRO, shall be strictly prohibited.

All Your trademarks, trade names, service marks, and logos are proprietary to You. WEB4PRO's use of any of Your marks in any manner other than as authorized in this Terms, or as authorized in writing by You, is strictly prohibited.

In the course of performing the Services, WEB4PRO will request some of Your Personal Data. All rights, title, and interest in the Data is Your exclusive property, except as otherwise provided for herein throughout this Terms.

WEB4PRO shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, frame, create derivative works from, transfer, or otherwise use in any other way for commercial or public purposes, in whole or in part, any of Your Data belonging to You, except for the purposes of the provision of performing the Services expressly provided for herein, without any further prior need of approval or consent from You.

For the avoidance of doubt, WEB4PRO will keep Your Data confidential and maintain Your Confidential Information in the strictest of confidence. In this respect, WEB4PRO will not disclose or permit disclosure of Your Data to any unauthorized person, and will only make such limited use as strictly necessary for WEB4PRO to perform the Services. For the avoidance of doubt, all such rights to WEB4PRO to use Your Data shall be granted solely for the duration of this Terms and by Our Privacy Policy.

Confidential Information

All information relating to You that is known to be confidential or proprietary, or which is marked as such, will be held in confidence by WEB4PRO and will not be disclosed or used.

Privacy Policy

You are not required to provide personal information to us, although in some cases if you choose not to do so then we will be unable to make certain sections of the Website available to you. For example, we may need to have your contact information to start communication, reply to your request, or provide you with updates from our Website.

The personal information you provide us with is collected and may be used for communicating with you and providing you with our services. Also, our website uses cookies. This fact is set up in our Cookie Policy.

We do not disclose personal information to third parties for them to use for their purposes. Any personal information you provide to us may be stored on the secure servers of our trusted service providers located inside the EU zone.

You have the individual rights regarding the processing of your personal data. If you would like to exercise these rights, please email us.

General

If we need to contact you, we may do so by email or by posting a notice on the Website. You agree that this satisfies all legal requirements for written communications.

These Terms set out everything agreed by the parties relating to your use of the Website and supersede and cancel anything discussed, exchanged or decided before you agree to these Terms. The parties have not relied on any representation, warranty or agreement relating to the website that is not expressly set out in the Terms, and no such representation, warranty or agreement has any effect on the date you agreed to these Terms.

Contacts

If you wish to ask a question about our Terms of Use or send a complaint, please send a request to WEB4PRO at the address provided below or by sending an email to us at [email protected]


Contact information:
61103,
47 Nauki Avenue,
Kharkov,
Ukraine.

Email: [email protected]
Skype: connect_web4pro
Telephone: +38 (096) 482-4742
Website: web4pro.net

Do you have a question?

Or do you want to talk and share some news? We’ll be glad to communicate with you and clarify all you need. Feel free to contact us anytime, and we’ll reply as soon as possible. Let’s get acquainted and be partners. We’ll be happy to keep in touch with you.

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