Magento 2.3 Logout Bug
When analyzing server logs from Magento 2.3.3, an error message of this kind was found:
2019/11/26 16:03:05 [error] 19565#0: *114206 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught TypeError: strpos() expects parameter 1 to be string, null given in /home/magento/www/vendor/magento/module-theme/Controller/Result/JsFooterPlugin.php:44
Stack trace:
#0 /home/magento/www/vendor/magento/module-theme/Controller/Result/JsFooterPlugin.php(44): strpos(NULL, '</body') #1 /home/magento/www/vendor/magento/framework/Interception/Interceptor.php(121): Magento\Theme\Controller\Result\JsFooterPlugin->beforeSendResponse(Object(Magento\Framework\App\Response\Http\Interceptor))
#2 /home/magento/www/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Framework\App\Response\Http\Interceptor->Magento\Framework\Interception\{closure}()
#3 /home/magento/www/generated/code/Magento/Framework/App/Response/Http/Interceptor.php(26): Magento\Framework\App\Response\Http\Interceptor->___callPlugins('sendResponse', Array, Array)
#4 /home/magento/www/vendor/magento/framework/App/Bootstrap.php(262): Magento\Framework\App\Response\Http\Interceptor->sendResponse()" while reading response header from upstream, client: 127.0.0.1,
We needed to identify the reason for the error and fix it. To do this, we had to analyze the code of the Magento core.
Analyzing the Code of the Magento Core
Starting in version 2.3.2, the following plugin was added in the Theme module in etc/fronted/di.xml.
<type name="Magento\Framework\App\Response\Http">
<plugin name="result-js-footer" type="Magento\Theme\Controller\Result\JsFooterPlugin"/>
</type>
The code of this plugin looks as follows:
declare(strict_types=1);
namespace Magento\Theme\Controller\Result;
use Magento\Framework\App\Config\ScopeConfigInterface;
use Magento\Store\Model\ScopeInterface;
use Magento\Framework\App\Response\Http;
/**
* Plugin for putting all js to footer.
*/
class JsFooterPlugin
{
private const XML_PATH_DEV_MOVE_JS_TO_BOTTOM = 'dev/js/move_script_to_bottom';
/**
* @var ScopeConfigInterface
*/
private $scopeConfig;
/**
* @param ScopeConfigInterface $scopeConfig
*/
public function __construct(ScopeConfigInterface $scopeConfig)
{
$this->scopeConfig = $scopeConfig;
}
/**
* Put all javascript to footer before sending the response.
*
* @param Http $subject
* @return void
*/
public function beforeSendResponse(Http $subject)
{
$content = $subject->getContent();
$script = [];
if (strpos($content, '</body') !== false) { if ($this->scopeConfig->isSetFlag(
self::XML_PATH_DEV_MOVE_JS_TO_BOTTOM,
ScopeInterface::SCOPE_STORE
)
) {
$pattern = '#<script[^>]* (?<!text/x-magento-template.)>.*?</script>#is';
$content = preg_replace_callback(
$pattern,
function ($matchPart) use (&$script) {
$script[] = $matchPart[0];
return '';
},
$content
);
$subject->setContent(
str_replace('</body', implode("\n", $script) . "\n</body", $content)
);
}
}
}
}
As you can see, its purpose is to transfer JavaScript to the footer, if the shop administrator has enabled this. The error arises in the strpos function, since the $content variable is null. Let’s determine when this happens, and why.
There is also the Amazon Payment module in the Magento core, which requires the Amazon Login module to function, which is responsible for logging in using Amazon. If a user logs in using Amazon, this is noted in the session. Starting in Magento 2.3.1, the module unchecks this box if the user logs out of Magento. This was implemented using an asynchronous request, which is made when the user gets through the logout page. The controller Amazon\Login\Controller\Logout\Index is responsible for this, which looks as follows.
class Index extends \Magento\Framework\App\Action\Action
{
/**
* @var JsonFactory
*/
private $jsonFactory;
/**
* @var Session
*/
private $sessionHelper;
/**
* @param Context $context
* @param JsonFactory $jsonFactory
* @param Session $sessionHelper
*/
public function __construct(Context $context, JsonFactory $jsonFactory, Session $sessionHelper)
{
parent::__construct($context);
$this->jsonFactory = $jsonFactory;
$this->sessionHelper = $sessionHelper;
}
public function execute()
{
$this->sessionHelper->setIsAmazonLoggedIn(false);
return $this->jsonFactory->create();
}
}
As you can see, the execute method of the controller returns an object of the type \Magento\Framework\Controller\Result\Json. In theory, we should have passed JSON to the front end, which should have been generated by the method.
/**
* Render content
*
* @param HttpResponseInterface|ResponseInterface $response
* @return $this
*/
public function renderResult(ResponseInterface $response)
{
$this->applyHttpHeaders($response);
return $this->render($response);
}
This method, in turn, calls the protected method render, which looks as follows:
/**
* {@inheritdoc}
*/
protected function render(HttpResponseInterface $response)
{
$this->translateInline->processResponseBody($this->json, true);
$response->setHeader('Content-Type', 'application/json', true);
$response->setBody($this->json);
return $this;
}
The problem is that $this->json is NULL. One of two methods could have initialized it:
/**
* Set json data
*
* @param mixed $data
* @param boolean $cycleCheck Optional; whether or not to check for object recursion; off by default
* @param array $options Additional options used during encoding
* @return $this
* @SuppressWarnings(PHPMD.UnusedFormalParameter)
*/
public function setData($data, $cycleCheck = false, $options = [])
{
if ($data instanceof \Magento\Framework\DataObject) {
$data = $data->toArray();
}
$this->json = $this->serializer->serialize($data);
return $this;
}
/**
* @param string $jsonData
* @return $this
*/
public function setJsonData($jsonData)
{
$this->json = (string)$jsonData;
return $this;
}
However, this was not done in the controller Amazon\Login\Controller\Logout\Index, since this controller does not need to pass any data to the front end. There’s something else we should mention. PHP has historically been a language with weak typing data. This means that in versions prior to PHP 7, if the type of the variables entered didn’t match what was declared, the most that would happen would be the function would throw a warning and return an empty or false value. This means that the code of the beforeSendResponse method could process without fatal errors. It’s the same in versions starting with PHP 7, except for the statement declare(strict_types = 1). This statement includes more strict data type control and throws a TypeError instead of automatically converting variables and throwing a warning. The conversion could have been processed in this method using try{}catch{}, but there is no such processing in this version. Using strict type control is the current Magento policy, and most core classes in Magento 2.3 contain this statement. However, developers of third-party modules, including Amazon, do not always abide by this policy.
Either way, this error should not exist. It can be fixed using a plugin:
<type name="Magento\Framework\App\Response\Http">
<plugin name="fix-amazon-logout" type="Web4pro\All\Model\Plugin" sortOrder="20"/>
</type>
public function afterGetContent($subject,$content){
if(!$content){
$content = "";
}
return $content;
}
What Is reCommerce and Why It Can Rule the World of Retail in the Future?
As consumers try to reduce their impact on the environment, the “circular economy” is becoming more important. Lately, this innovation has come to the world of clothing and online shopping, where there is a growing market for secondhand goods.
The popularity of “fast fashion” has led to a massive increase in clothing production in recent years. The problem is that new clothes need lots of energy to produce, and are being thrown out faster than ever before. According to the EPA, Americans threw away over 16 tons of clothing in 2014 – a 71% increase since the year 2000. At the same time, total greenhouse gas emissions from new textile production are higher than the sum of all international flights in the world combined.
To address this issue, conscious consumers are trying to buy more secondhand products online. And more and more companies are emerging to meet the demand.
In this article, we take a closer look at reCommerce, its business models that work, and some of the businesses that are capitalizing on this increasing trend.
reCommerce Definition
The term reCommerce – or “reverse commerce” – describes the process of renting out, reselling, or repurposing previously-used items.”
While vintage clothing shops and websites like eBay and Craigslist have been around for a long time, the growing popularity of reCommerce trends like “Upscale Resale” means that reCommerce is reaching more people than ever before.
According to The Shelf, the global reCommerce market is already worth $20 billion and is projected to double to $40 billion by 2022. Half of this comes from clothing, where reCommerce is growing at 5 times the rate of the entire industry.
reCommerce doesn’t have to take place online. Some mainstream brands like REI (in the US) even use reCommerce strategies to bring more customers into their stores.
With that said, many leading reCommerce companies are succeeding with internet-first business models.
What About reCommerce Business Model?
reCommerce does not have one single business model. The reCommerce market is diverse, with many strategies in place.
Informal market
This refers to person-to-person exchanges, or what some might call “traditional reCommerce” taking place in garage sales or over platforms like eBay, Amazon, and Craigslist.
Trade-In & reCommerce Services
The growing popularity of reCommerce is partly due to the expansion of reCommerce services that make it easier to buy and sell high-quality used goods. This reCommerce business model includes platforms and specialized reCommerce marketplaces that rent or resell pre-owned products.
Luxury reCommerce marketplaces like The RealReal, for example, help extend the life of designer products. The platform allows people both to buy and sell used high-end goods. Other companies like Rent the Runway offer subscriptions where customers pay a monthly fee. In exchange, they can rent high-end designer clothes that have already been worn by other people, for much less than it would cost to buy.
Buy Back & Trade-In Offers by Vendors of New Products
This business model for reCommerce applies mostly to brands that buy back used products from their customers, in exchange for cash or a credit to purchase something new. Consumer electronics companies like Apple have been doing this for some time, along with most major mobile phone providers. The buy-back model is now also growing in fashion and apparel.
Sustainability-minded brands like Patagonia, for example, now buy back and sell their own used apparel online. Customers can trade in used Patagonia apparel for a gift card that they can use to buy new Patagonia merchandise. The company then resells the used apparel on its own reCommerce marketplace called Worn Wear. In only its first year, Worn Wear already sold more Patagonia apparel than eBay.
Some of the most common examples of typical reCommerce products include:
- Accessories like watches, eyeglasses, and handbags;
- Cultural goods such as books, films, and vinyl records;
Jewelry; - Secondhand electronic devices like smartphones, laptops, tablets, and cameras;
- Clothing (all types);
- Over-the-counter (OTC) medical supplies which can be reused.
Regardless of the reCommerce business model, the principles of reCommerce are the same. By renting or buying secondhand products, customers save money. They also reduce waste, limit unnecessary consumption, and lower their carbon footprint.
By embracing reCommerce, companies can tap into a growing market, reach new customers, and make a positive contribution to the environment.
reCommerce Brands
Who are some of the leading businesses in reCommerce? As we have seen, the reCommerce trend is being driven forward by a combination of new companies and established brands.
Here are a handful of the dedicated reCommerce businesses that are leading the way:
thredUP
thredUP is the world’s largest fashion resale marketplace. Like The RealReal, thredUP gives customers the opportunity to buy brand name clothes at deep discounts. The main difference is in volume. While The RealReal is more focused on designer luxury, thredUP boasts over 35,000 brands and claims to add over 15,000 new items each day. The company started in 2009 as a men’s shirt swapping company but has since grown to cover all clothing categories.
thredUP Fashion Footprint Calculator. The thredUP Fashion Footprint Calculator, formerly the thredUP Brand Calculator, is a handy tool for calculating the carbon footprint of your wardrobe.
The tool includes suggestions for practicing more sustainable fashion. ThredUP also provides a tool for calculating how much money your clothes will earn based on different brands, estimated selling prices, and consignment windows.
Circos
Circos, formerly Vigga, is a rental subscription service for baby, toddler, and maternity clothes. Founded in the Netherlands, Circos is available in most of Europe as well as the US. Users can create a “bundle” of items for a subscription fee of as low as €35 per month. Then, when children have outgrown or stopped wearing clothing, it can be sent back for new items.
Bureo
Bureo makes innovative products out of recycled fishing nets from the ocean. Though it doesn’t sell secondhand items like other reCommerce brands, by repurposing the nets, Bureo helps to reduce ocean pollution. Bureo’s main products are sunglasses and skateboards, a great example of how companies can use waste material to create new value while protecting the environment.
Instock
Founded by a group of assistant supermarket managers from the Netherlands, Instock focuses on the issue of food waste. Working with the support of the Albert Heijn supermarket chain, Instock began providing unsold supermarket food to restaurants and catering services. Today Instock makes its own products and also has three of its own restaurants in the Netherlands. With one-third of global food production wasted each year, food is another important part of reCommerce.
Tradesy
Another marketplace option to sell and buy products is Tradesy. It was made by women and for women, which means curated unique luxury goods and excellent support services exclusively for women. One of the most interesting things about this platform is that it offers the buy-now-and-pay-over-time service. This way, shoppers can buy the products they want without paying immediately. Instead, they’ll pay by installments every month.
The RealReal

The RealReal mentioned already in the previous section, is the market leader in luxury consignment. Founded in 2011, the company offers everything from men’s and women’s fashion to jewelry, watches, children’s clothing, and fine art. After a successful Initial Public Offering (IPO) on the New York Stock Exchange last year, The RealReal continues to be one of the biggest stores in reCommerce.
reCommerce Solutions
There are many solutions on the market, helping to enable the growth of reCommerce. These range from services like Yerdle, which work with larger brands, to the Elemental Excelerator, which helps early-stage companies focused on solutions to the climate crisis.
Elemental Excelerator
Elemental Excelerator focuses on deploying solutions related to different aspects of climate change. This includes environmental challenges as well as social and economic issues stemming from the climate crisis. Each year the company funds 15-20 companies focused on everything from food and agriculture to water, energy, and mobility. The company was an early investor in Yerdle Recommerce, one of the leading reCommerce solutions.
Yerdle Recommerce
The Renewal Workshop
The Renewal Workshop provides a range of circular solutions for the apparel and textile industry. The company collects discarded apparel and textiles and turns them into new products. It also aims to create more circular systems in the industry by collecting and sharing data to improve the design and production of future products. By combining its own reCommerce activities with a reCommerce service for brands, the Renewal Workshop is enabling multiple aspects of reCommerce.
Depop
Depop is a social shopping app for Gen Z shoppers. It is considered as a combination of eBay and Instagram, which allows consumers to buy, sell, or explore the trending fashion. Depop is currently available for iOS and Android devices.
Brand Growth and Development in the eCommerce: Interview with Peter Bergkrantz, CEO of Stutterheim
Stutterheim created a new sense to melancholy and now uses it as an authentic brand definition. Not only that, the history of this brand and their success is incredible and inspiring.
We had a chance to communicate with Peter Bergkrantz, CEO of Stutterheim. We want to share his thoughts regarding the growth and development of a fashion brand online. But first, let’s start with the brand’s background.
Stutterheim is a Swedish fashion brand offering functional and beautiful rainwear famous for the highest quality, hand-made crafted products, timeless design, and melancholic yet beautiful personality.
The company was founded in 2010, and from that time, they are massively extended worldwide. The story of their creation was unusual, and with a stroke of genius: founder of the brand, Alexander Stutterheim, found his grandfather raincoat in a barn on a rainy day. Soon, he came up to the thought that there was no proper rainwear that he could find in Sweden for such occasion. That’s where it all has begun.
Over the years, the Stutterheim mission was and remains the same: Make people look good in bad weather.
From that time, the brand grew offline and online as well. Many collaborations with famous brands, featured celebrities’ looks, new stores worldwide, a user-friendly website, all of it is combined in a mature and extraordinary-looking brand with a rich history and special mood.
Now, let’s move on to the interview with our guest, Peter Bergkrantz, CEO of Stutterheim. Started in 2016, as Global Sales Director, he brought his vast experience of sales and leadership in the fashion industry to elevating the Stutterheim brand to new heights of success.
Peter shares practical insights from his experience regarding the direction for business strategy, revealing issues that companies are challenged in the eCommerce field. Also, he gives recommendations on how to set priorities and build a successful business strategy for young and growing retail brands.
WEB4PRO: Peter, you have broad experience working with different retail brands for many years. What inspires and motivates you and your team the most working at Stutterheim?
Peter: To see and follow how we develop the brand globally, especially in our digital sales channel.
WEB4PRO: From your perspective as the CEO of a famous fashion brand, what is your recipe for its success?
Peter: Stay true to your original idea of how the brand should be. In all aspects as product range, communication, and so on.
WEB4PRO: Product design, creation, and fitting is a long-term process. On what does your team put the focus when working on your products at Stutterheim?
Peter: Make sure it’s on-brand. Its got to be within our frame of look, quality, and colors.
WEB4PRO: How do you gain customers’ trust for the Stutterheim brand?
Peter: You do as you say. If you state you do premium rainwear, it’s got to be that – right?
WEB4PRO: What are the priorities which young and growing retail brands should set? What are your three main recommendations for them?
Peter: My first recommendation will be the following: don’t do all things at once, set your goals, and all but go for set milestones on the way.
Secondly, listen to your fans, your community, your customers.
And last, but not least, make sure to have a steady eye watching your inventory levels:-)
WEB4PRO: The last question is related to the future of eCommerce. What do you think will be trending in the eCommerce industry in the next few years?
Peter: Wow, big question! I hope there will be general actions among eCom companies taken against these massive return levels with stuff being shipped back and forth across the world. I see this as a big problem for the environment, and it’s for sure, not sustainable.
WEB4PRO: Totally agree with you. Environmental problems which are caused by products’ waste is a massive problem.
Due to climate change, people started to think about lean consumption. We also see companies that have the intention of using natural resources sustainably. They are looking for ways to decrease manufacturing waste and also building a sustainable business strategy. We agree that it is important to keep our planet up and running, and want to contribute to the growth of sustainable brands all over the world. That’s the part of our mission statement and business strategy.
In the end, we want to give massive thanks to Peter for his time and willingness to share valuable insights. It was a great opportunity for us to talk about eCommerce with such an experienced person that is truly passionate about his company and work. If you want to learn more about this brand, you can visit the Stutterheim official website or check our article about Stuterheim’s online store.
Types of eCommerce Business Models and Companies That Use Them
Understanding types of eCommerce business models is the key to starting and running your online store successfully.
In this blog post, we’ll walk you through an overview of traditional and trending eCommerce business models.
Take time to research them to make sure you choose the right model for your next business.
Traditional eCommerce Business Classifications
You may have heard about B2B and B2C business models. But what exactly are they? What is the major difference between them? Let’s learn in the following parts.
B2B eCommerce: Business to Business
B2B stands for business to business. The nature of B2B eCommerce is that it sells products and/or services online to other companies, not end customers. Those companies can be manufacturers, wholesalers, suppliers, retailers, and the like.
It’s noticed that the global B2B eCommerce market is expanding quickly. According to recent reports of Frost & Sullivan, its revenue will be predicted to reach $6.7 trillion by this year.
Take a look at the following two examples: Selini New York and Herman Miller.
Selini New York
As described in their website, Selini New York is a B2B wholesale and eCommerce company. Started as a neckwear business in 1991, Selini New York has grown and thrived to become one of the most fast-growing B2B eCommerce brands in the world. They currently specialize in menswear and accessories, both for men and women.
Herman Miller
Herman Miller has a reputation for “contemporary interior furnishings, solutions for healthcare environments and related technologies and services.” It’s reported to gain an annual sales of over $2 billion, and this figure is still on the rise. By making use of advanced technologies, Herman Miller sets it apart from other competitors to become one of the best B2B eCommerce success stories in the world.
B2C eCommerce: Business to Consumer
Unlike B2B, B2C means business to consumers. In other words, when you start a B2C eCommerce business, you sell products and/or services online to end customers. Those customers are individual people who may go to an online store to buy a pair of shoes or book a homestay for holidays. This is the business model that you’re most likely familiar with.
Below are some successful B2C examples that you may want to know.
Warby Parker
Warby Parker is recognized as one of the biggest names in the direct-to-consumer retail market. The brand sells eyewear products directly to customers at lower prices, compared with its competitors. That helped Warby Parker disrupt the industry and expand quickly. Now it has more than 90 physical stores in the U.S. and Canada, with value at $1.7 billion.
Bonobos
Bonobos were born in 2007, selling well-made pants. Ten years later, the brand was acquired by Walmart for $310 million, becoming “the largest U.S. clothing brand to ever start on the web.” What makes Bonobos different is that the brand puts more focus on customer service than traditional marketings.
C2C eCommerce: Consumer to Consumer
C2C eCommerce refers to online transactions among consumers. A C2C eCommerce business connects consumers via a platform where people can exchange their items. C2C eCommerce businesses make profits by charging transaction fees or listing fees.
Craigslist and eBay are two typical examples of this eCommerce business model.
Craigslist
Craigslist is a number 1 classified advertisements website with a lot of categories: jobs, housing, services, community, for sale, and discussion forums. Their revenue comes from fees for job postings and fees for apartment postings. Craigslist now makes over $1 billion in annual revenue.
eBay
eBay is one of the most popular online shopping marketplaces, and it’s now available in several different countries in the world. With eBay, you can buy from a bunch of product categories or create a seller account and start making money. As of June 2019, eBay has 182 million users worldwide.
C2B eCommerce: Consumer to Business
The forth eCommerce business model in this list is C2B, meaning consumer to business. In plain words, C2B eCommerce involves online transactions between individuals and companies. Affiliate marketing services and freelance websites are considered as C2B.
The following are two well-known C2B eCommerce companies:
Google Adsense
Google Adsense is an online advertising platform where webmasters and website owners (called publishers) can join to make money from it. Once you create a Google Adsense account and insert a code into your web page, Google will display targeted ads on your pages. Currently, Google has over 2 million publishers.
Survey Monkey
Survey Monkey is an online survey tool that allows you to create surveys and share insights with your team. About 40 million customers are using Survey Monkey.
Mobile Commerce
Mobile Commerce or m-commerce refers to buying and selling products/services through mobile devices. With this business model, people can now make online transactions from anywhere and at any time.
Useful for you:
Types of Mobile Commerce
Basically, there are many types of mobile commerce, which can be grouped into categories as follows:
- Purchase: Mobile ticketing, mobile vouchers/coupons/loyalty cards, content purchase and delivery, mobile storefront, mobile browsing, mobile purchase.
- Finance: Mobile banking, auctions, mobile brokerage.
- Marketing: Mobile marketing and advertising.
- Information: Information services, location-based services.
Here are two mobile commerce business examples:
Starbucks
Starbucks has offered the most popular mobile payment app in the three years 2017 – 2019, and it’s predicted to hold the same position this year. There are 23.4 million users aged at least 14, using Starbucks to make online purchases. Various supported payments and diverse loyalty programs contribute a lot to the success of Starbucks.
ASOS
From an online store, ASOS has become a global eCommerce giant with 72.3 million orders and a £33.1 million profit in 2019. Some reasons for ASOS’s success are free worldwide shipping, eCommerce localization, and an effective international online sales strategy.
ReCommerce
Resale commerce means purchasing and selling secondhand products. A recommerce company will look for old or vintage products, refurbish them if necessary, and introduce them to the market again. Cashify, Gazelle, and Bundli are examples of such businesses.
According to The 2020 topics and trends report from Facebook I.Q., buying secondhand goods become increasingly popular in the U.K. People now can buy luxury products like vintage and retro clothing with good quality at a lower price. For resellers, this is a huge opportunity to build a business and become an entrepreneur. The data also said that.

Let’s see how these recommerce brands work:
Vestiaire Collective
Vestiaire Collective is an online marketplace for buying and selling secondhand luxury clothes. Founded in 2009, the brand now creates a community with 7 million members from over 50 countries. Their products include vintage fashion, bags, watches, and jewelry for both men and women.
Poshmark
Like Vestiaire Collective, Poshmark allows you to shop online or list your items and earn money. This marketplace has over 25 million items from 5,000 brands and presented only in the U.S. It has simple categories to find needed items and various features for buyers and sellers to ease their shopping and selling experiences. It also allows users to create and share lists of picked products with the community, which makes the platform as social commerce space.
Types Of eCommerce Business Revenue Models
Dropshipping, wholesaling, subscription commerce model, private labeling, and white labeling are common business revenue models. Let’s take a look at each of them.
Dropshipping
Dropshipping is a business model where a store doesn’t keep products in its stock. Instead, it purchases products from third-party companies (also called suppliers), and then sell them to end consumers.
Useful for you:
Wholesaling
In the wholesaling business model, a company will buy products in bulk from manufacturers or suppliers or distributors, stock those products in their warehouse, and then sell to other store owners or retailers.
Subscription Commerce Model
A subscription commerce business refers to selling products or services, and customers will pay monthly or yearly in the form of subscription.
Private Labeling
Private labeling business model means products or services are produced by a manufacturer but sold under a retailer’s brand name.
White Labeling
White labeling is the same as private labeling in some way. The difference is that a retailer will rebrand products or services provided by a manufacturer in a way as if the retailer made those products/services by themselves.
Top 15 Authentic British Fashion Brands & Their Online Stores on Magento
Inspiration comes from great examples and success stories. On a recent hunt for inspiration, we crafted a list of what we consider to be some of the most authentic British brands. Each of these brands has their own personality and is creating a name for themselves in the fashion world. These companies are more than just trendsetters — they’re also beloved brands that have gained the trust of their clients. Some of these companies are large, and others are smaller family-owned businesses. One thing they all have in common is how much they care about their clients and how much effort they have put into creating stellar online stores.
Let’s take a “tour” of 15 authentic brands and our favorite features of their websites. This journey will teach you about some fashion trendsetters and provide inspiration for future projects of your own!
Vevie

Vevie is a luxury women’s clothing brand that was founded by Caroline Greenslade, one of Britain’s top fashion designers. You may have spotted her designs in popular fashion magazines. Vivie offers stylish women’s clothing for travel, spa visits, and workouts. Their functional clothing makes women feel confident and attractive, and even the visuals and stories on their website make you feel refreshed and energized.
Vevie attracts customers who care about their health, and the brand inspires readers to join their health-focused lifestyle movement with their inspiring BEVIVIE journal.
When you visit their online store, you’ll find a lookbook with recent collections and a variety of their clothing. The Vevie team is consistent in their dedication to their philosophy, and they reinforce their ideas through interesting blog posts. We found this to be an excellent example of a website that looks fresh and clean, emphasizes brand vision, and makes readers feel good about themselves.
Solace London

Solace London is a brand centered around friendship, creativity, inspiration, and a love of fashion. It was founded by best friends Laura Taylor and Ryan Holliday-Stevens, who collaborated on creative design and grew their synergy into a famous high-fashion brand. They have spent 12 years working together, crafting their stylish clothing using sculptural elements and focusing on comfy, modern, and authentic fashion for a variety of occasions. Their celebrity customers have included Emily Ratajkowski, Jennifer Lopez, Kendall Jenner, Bella Hadid, and Zendaya, and they have been featured in Harper’s Bazaar.
The founders describe the style of their clothing as modern futurism balanced with timeless minimalism. Their style is for an elegant and confident woman who knows how to look great in chic pieces.
Solace London’s vision is echoed quite clearly in the design of their website: their online shop is sleek and concise; there are no distractions from the products they’re selling; there are no elements that are tough on the eyes. Their Lookbook, with its beautiful and sharp pictures, highlights their collections and emphasizes the overall quality of their products.
As Ryan noted in an interview with Fashionista, the word “solace” means “safe place.” Indeed, the Solace London website is a site that makes customers feel safe and included.
VogaCloset

The VogaCloset store offers accessible and stylish pieces for women, men, and even children. The store provides excellent looks for women of any size and figure and makes the latest trends very accessible.
The brand’s philosophy communicates the same idea: fashion exists to make people feel good, and it should be available to all. They prove their point by having unique — and useful — categories on their website: Shop by Figure and Plus Sizes. These categories help target audiences find clothing more easily, which saves them time.
Customers enjoy free delivery, order tracking, special offers, and more. In addition, VogaCloset uses influencers to promote their clothing. This helps the brand increase its presence on social media, and it lets customers share their experiences wearing clothes. This also promotes new trends.
This store’s motto, “Making fashion accessible,” inspired us, and they definitely rise to the occasion.
MeSheMe

MeSheMe is a fair and ethical company that sells everyday clothing for millenials. Their workers get paid fair wages and enjoy good working conditions. MeSheMe also donates money to Macmillan Cancer Support, a cancer-focused charity.
Their online store is accessible and user-friendly. On their listing page, customers can view items by color, price, and size, and the search and filter features help users hone in on something exact. Their online store places special emphasis on two unique categories: Sales, where customers can buy items at special low prices, and MeSheMe Exclusive, which highlights special designs.
MeSheMe cares about every customer. There are student discounts and special discounts for using their hashtag on Instagram. Any customer can be featured on their official Instagram page, which creates an emotional connection with the brand and helps build customer trust and loyalty.
MeSheMe creates good vibes, does good deeds, and designs clothing for forward-thinking and fashionable women.
Temperley London

Alice Temperley, founder of Temperley London, creates modern, bohemian, and feminine articles of clothing. The core focus of her brand is on ready-to-wear collections of cocktail, bridal, and evening dresses and suits. The company defines itself as a responsible luxury business, using eco-friendly fabrics and donating sales from excess clothing to charity. Famous faces including Michelle Obama, Olga Kurylenko, Kate Hudson, Amber Heard, and Florence Welch have chosen Temperley London to help create their stylish looks.
The brand’s personality appears in the store’s design: it’s bright and stylish, and it highlights popular dress styles and collections. One of the brand’s specialties is beautiful dresses for one of life’s most exciting occasions: weddings. On the Bridal category page, brides-to-be can book fittings for the dress of their dreams.
Beyond their clothing options, Temperley London has a blog where they share updates on their charitable activities and brand achievements. This keeps customers in the know.
Their website has many useful features, but we wanted to be sure to mention their detailed product and category pages. Product pages have pop-up windows with size and care guides, and there are video previews of products to help gauge how they look on real people. The comprehensive Lookbook lets customers get a preview of the latest collections.
The store’s look and feel are in line with the company’s philosophy, and the store makes the brand and their high-fashion dresses seem attractive to customers.
PJ Pan

Luxury pyjamas with superb quality — that’s what PJ Pan is all about. This brand sells men’s, women’s, and children’s pyjamas and clothes for around the house. The founder decided to create this brand after a failed shopping trip in 2008 when they couldn’t find good pyjamas. The next thing they knew they were searching for fabrics, and a few months later they had formed their own company. PJ Pan brings the finest quality homewear to their customers. The pyjamas are hand-tailored in Wales, and the fabric is sourced both locally and abroad.
Let’s take a look at the site’s design and content. One useful feature is the Matching page, which shows designs that are available for both kids and adults. This is a great idea for families.
Another great opportunity for customers is their Loyalty program. For each British pound spent, customers get 1 PJ Point, which can be redeemed to make a future purchase.
Blog posts and other site pages highlight background info and news on the brand, their manufacturing process, and their fabrics. These resources help customers explore the brand’s history and develop loyalty.
Among the other features they offer are quick product view, live chat, a calculator for delivery estimates, and gift wrapping. These features help the brand interact with customers and meet customers’ highest expectations.
In general, the store is a pleasant website that makes you feel, well, cozy.
Oki-ni

Oki-ni specializes in premium menswear from famous designers around the globe. Their customers are style-conscious men who seek exceptional clothing designs. They have been selling innovative and functional clothing online since 2001, longer than most other eCommerce brands.
We can feel their functional approach even in the design of the website: it’s unique and fashion-forward. The main page has a simple design and highlights the main categories and deals available, which makes for an efficient shopping experience.
The product page contains everything from size and delivery info, high-quality images, and customer support. There is also a Loyalty program in place, which lets customers earn rewards points to spend on future purchases. As we can see, Oki-ni cares about its customers and strives to create a convenient shopping experience for them.
In our opinion, the coolest part about their website is the Blog. The blog shares interviews with brand representatives, so customers can learn more about the history, philosophy, and product creation behind the brands they are interested in. This inspires customers and helps them feel connected to the brands they care about.
Oki-ni offers visitors high-quality men’s clothing, as well as a clear and functional user interface for an improved online shopping experience.
Heidi Klein

Heidi Klein is a luxury swimwear, bikini, and resort wear brand. Kate Moss, Olivia Palermo, Sienna Miller, and Jennifer Aniston are among their clients. The brand, which started in 2002 as the UK’s first pop-up holiday shop, has become a strong force on the UK market, as well as globally. Now they are an independent company that offers a variety of resort wear for the well-traveled client. Heidi Klein is dedicated to creating comfortable and elegant pieces that will match any style and body shape. The brand uses high-quality components to create their products, they test their fabrics thoroughly, and they ensure that their styles are versatile.
Their website is relaxing and makes you feel like you’re getting ready for a great vacation. The design is clear, bright, and inviting, and it evokes thoughts of the beach and long vacations. We explored the entire store, and here are some of our favorite parts about it.
First, the store has an advanced search feature, which gives customers a tailored view of the products available, suggests similar options, and simplifies search in general.
Next is the style guide page. This helps customers by specifying certain types of products and providing ideas for styling. Personal Swimwear Fit service allows shoppers to get expert advice on the perfect swimsuit and accessories.
Their loyalty program lets shoppers earn rewards to use toward future purchases. Growing customer loyalty and incentivizing active customers to make purchases are both good steps the brand takes.
All in all, Heidi Klein’s website is responsive, looks good, and has all the features shoppers need to find the perfect vacation piece. Moreover, their products are easy to fall in love with.
AQ/AQ

This stylish and glamorous brand positions themselves as a female-first company. AQ/AQ, which was created by Julie Lingard in 2007, designs clothing for confident and elegant women and makes them feel feminine and good about their outfits. Their mission is to make women feel unstoppable and to give them that extra spring in their step.
Their website gives a great overall impression. It’s cleanly designed, stylish, and simple. This helps users explore the brand’s history and philosophy, if they choose to do so, and to easily find the products they are looking for. There are several helpful features to guide shoppers, such as quick product view, detailed filters for the category page, and a live chat.
Their blog, Editorial, inspires readers with stories of successful women and highlights from the brand’s collections. You can even add products you like to your shopping cart right from blog posts!
This brand is truly great and authentic.
Bella Freud

Bella Freud is the founder and mastermind behind this brand. With styles mimicking those from the ‘70s, Bella Freud’s fashion differs from what other brands have in mind. They also differ by offering lines for both adults and children, so people of all ages can find clothing, accessories, and gifts.
The bright, engaging, and even audacious design of the website offers something to attract the attention of all sorts of customers.
We found the site as convenient as it is authentic to the brand’s ideals. It’s structured around product categories, with effective product pages that share images, sizes, and product details. There are no distractions on product pages that might keep shoppers from making their purchases.
The Lookbook page lets shoppers explore recent collections and provides an easy means for purchasing products. Purchasing from the Lookbook pages is similar to using a quick add feature, and it saves customers time when shopping.
Lastly, we want to add that this brand left a strong impression on us. Their store gives off vibes of revolutionary art and fashion, which is in line with the brand’s philosophy and ideals.
ALEXACHUNG

Alexa Chung, creator of the brand ALEXACHUNG, is a British writer, model, and fashion designer. She loves styling clothes and has been featured many times in magazines for her perfect looks and dedication to the fashion world. Her vision is to create clothes that people will like and want to wear. ALEXACHUNG starts with a foundation of experience in fashion, tacks on a touch of posh Parisian style, adds some British flair, and thus their style is born. Alexa launched her brand in 2016 and since then has served 15 countries around the world.
The design of the website corresponds to the philosophy of the brand. It’s a fun and girly site, with details to entertain customers while they shop. The site uses icons instead of category names in the footer, and the overall design sets the brand apart from competitors. We can see how each product looks on a model, which gives shoppers a sense of seeing the item in real life before purchasing it.
The New In category helps customers learn about the latest arrivals.
Details like these simplify the shopping experience. The brand’s philosophy and style shine through with the help of lookbooks and social media pages, and customers are free to learn plenty of interesting things about Alexa Chung’s products.
JOY

This fashion and lifestyle brand offers customers feel-good fashion. JOY crafts vintage-style womenswear and casual menswear, with something to please all customers. In addition to clothing, customers can find homeware and accessories on JOY’s site — all part of helping customers create beautiful interiors.
If you explore their shop, you can find a variety of features to assist customers, such as a loyalty program, effective product filters, and detailed product pages. These features simplify the shopping experience, and they help grow brand loyalty.
We want to point out one feature that does a particularly good job at assisting customers and growing loyalty: the Click & Collect feature. JOY partners with HubBox to allow online customers to pick up packages from nearby shops, such as pharmacies or post offices. Customers can access this program via a special application, which is easy to fill out on mobile devices. This is a great example of customer service.
Overall, the JOY website is designed well, with great usability. There are no extraneous pages or details. The store reflects the brand’s main message: providing feel-good fashion and imparting JOY on customers.
John Smedley

John Smedley has been around since 1784. It is the oldest manufacturing factory in the world, crafting beautiful, high-quality garments. Their classic clothing and retro collections remain popular among customers as decades and centuries pass.
The brand has collaborated with many famous companies, including Vivienne Westwood, Paul Smith, Yves St Laurent, and Prada. Their dedication to British heritage and sustainability is truly remarkable. They have restored iconic British cottages, participated in a sustainability program for climate-change education, and developed methods to integrate sustainability into their company strategy. These efforts have earned them the respect and attention of many customers, like-minded non-profits, and other brands.
Throughout their long journey as a company, the brand has always defined themselves as a family business. All of their employees work closely together as a sort of community, which guarantees a dedication to the quality of their work and the clothing they deliver to the world.
In 2013, John Smedley received the Royal Warrant of Appointment from Her Majesty the Queen as a “Manufacturer of Fine Knitwear.” The brand has proven themselves to be a responsible company that is attentive to details and quality — and they provide truly British knitwear.
The store’s design is precise and classic, and in this way, it conveys the main ideas of the brand’s identity and positioning. Customers can learn everything about the brand and their background on the Discovery page, which highlights the brand’s history, from creation to the current day. The Discovery page also lets shoppers learn about collaborations and interviews with famous designers, lookbooks, and the brand’s detailed manufacturing process. By reading this page, customer trust in the John Smedley brand can grow, and readers are invited to travel the length of its impressive and ongoing history.
The shopping experience at the store is simple: customers can buy products from the listing page and find trending products and categories by fit and style on the dropdown menu. Each category has description with a blurb about its history and inspiration.
John Smedley remains a classic in terms of manufacturing processes, clothes, and business style. Their consistency and the years they have spent improving their strategy have made them a successful and timeless company.
Aquascutum

Aquascutum is synonymous with elegance. In operation since 1851, the company creates classic trench coats, polo shirts, formal shirts, and other business-style clothing. Aquascutum’s story began with the creation of waterproof wool and progressed with the design of their iconic coat, which was promoted by King Edward VII. Opportunities to dress celebrities, politicians, and members of the royal family helped the brand attract more and more customers. Their latest invention in garment technology was named the greatest technical advance in rainwear.
The Aquascutum website can be described as colorful, elegant, and truly British. They offer several features and useful pages: we want to highlight their free shipping, categories, and simple and functional filters as our favorites for how much they simplify the shopping experience.
The website offers detailed product descriptions, a full background story on their brand, and customer-support information.
We consider Aquascutum to be a great brand with a user-friendly store, a long history, and top-notch clothing.
Calm Collected

The clothing label CALM was founded in 2010 by Crew à la Mode. This brand specializes in premium yachting apparel, from activewear to everyday pieces. Customers can create capsule wardrobes, mixing and matching different pieces to wear as part of everyday outfits or for nautical adventures. Their products are best described as high-performing, and they certainly deliver on that count, seeing as they have a Performance page on their website. As a sportswear brand, Calm created their luxury garments to be comfortable, durable, and long-lasting.
They have a separate website with more information about their team, their work, what inspires them, and the details of their manufacturing. Crew à la Mode offers complete crew uniforms, as well as collaborations, customizations, stewardess services, budget planning, and more.
Their primary online store has a clean and minimalist design that mirrors the brand’s philosophy. They focus on products and style, keeping visitors from getting overwhelmed by extraneous website components. In addition to their products, they focus on their values, letting customers know about their manufacturing processes, their dedication to sustainability, and the quality of their clothing.
We enjoyed browsing their online store. Every section was fun to explore, with beautiful images and useful information about products and the company’s background.
Our tour of authentic British brands stops here, now that we’re full of inspiration. We have seen some great ideas, and hopefully, we were able to convey why we admire these successful and creative fashion brands. They not only help clients feel good but make our lives better and can improve our moods. They are making an effort to change the world, improve people’s attitudes towards difficult questions, and help people in need. They strive to be sustainable brands.
Thanks for joining us! We hope you enjoyed this tour as much as we did.
Choosing a CMS Platform for Your Store in 2020
When planning to start an online store in 2020, you may think about choosing a CMS platform. But doing that can be a tough task sometimes because there are a lot of options out there. Which one best suits your goal? Which one has a reasonable price but also offers the features you need?
Today’s article will guide you on how to get the selection process done right.
Why Use a CMS?
A CMS (content management system) is where you can hold and manage the digital content. It gives you templates or themes to customize the design, colors, style, etc. of your website.
Here are four reasons why you should use a CMS:
- Flexibility: You’re free to customize the colors, add or remove pages, create email marketing, or install extensions or plugins. You can change the theme for your website without disrupting the content.
- Accessible content management: You don’t need to know HTML or code to work with CMS. Most popular CMSs support intuitive and easy-to-use layout editors.
- Safety: You can go back to your CMS dashboard and edit content as much as you want. Everything is safe in there.
- Automation: CMSs, like WordPress, apply some intelligent automation mechanisms. For example, it autosaves a draft whenever you upload your content. Or, it’ll publish the content at the time you set before.
CMS Advantages
Let’s talk about some of the specific advantages that a CMS might offer. These advantages are also the features that you should consider when choosing a CMS platform.
Easy to Use
Most CMSs provide you with a powerful editor and a bunch of features, which makes your content looks top-notch.
SEO-Friendly
Using CMS gives you several benefits in the SEO game. When it comes to on-page SEO, a CMS platform allows you to handle HTML markup, permalinks, title tags, headings, and images.
Within Your Budget
Some CMSs offer reasonable pricing packages. Others are even free to use. You don’t have to spend a lot of money to create your own store.
Allow Integration of Web Analytics
CMS allows you to log in to view performance metrics like traffic, referrers, keyword queries, page views, and more. This is a great way to track the overall performance of your website and react to its changes.
Picking the Right CMS for Your Website
Many CMSs have a lot of features, but the truth is you sometimes may not need more than a few. For this reason, you should do thorough research before making a decision.
Make Sure It Is Scalable
You should keep scalability top of your mind when choosing a CMS platform. Ensure the CMS you select can grow with you and support the functionalities you think your business will need in the future.
Choose a CMS That Supports Omnichannel
If you want to give your customers a better omnichannel experience, you should choose a CMS that supports omnichannel. It should allow you to learn from every customer interaction and identify visitors’ intentions when they’re in your store. Hence, you can create content in real-time to maximize shopper engagement.
Choose a UI That Is Intuitive
You should choose a CMS that is mobile and desktop- friendly. Everyone in your team can work with it on the go without any issues.
10 CMS Platforms to Consider
As said earlier, there are many CMS platforms for you to choose from. Below we handpick the top 10 for you, along with their price, amount of stores, main benefits, etc.
WordPress

- Price: Free.
- Amount of stores: 1.
- Popular companies that use it: TechCrunch, Sony Music, BBC America.
- Main benefits: Highly customizable features, low-cost server maintenance, tons of plugins.
- Best for: blogging, eCommerce, capturing leads, etc.
Drupal

- Price: Free.
- Amount of stores: 1.
- Popular companies that use it: Tesla, Pinterest Blog, Lush.
- Main benefits: Flexible custom post creation, comprehensive taxonomy system, high-tech security.
- Best for: eCommerce.
Joomla!

- Price: Start at $29 per 6 months.
- Amount of stores: 1.
- Popular companies that use it: IKEA, Peugeot, Northern Railway UK.
- Main benefits: Powerful PHP applications, multilingual support, and unique templates.
- Best for: Complicated websites, not casual blogging.
Magento

- Price: Free.
- Amount of stores: Unlimited.
- Popular companies that use it: Christian Louboutin, Helly Hansen, and Urbanista
- Main benefits: Fast site loading speed, multi-website options, SEO optimization, and sales features.
- Best for: eCommerce.
Squarespace

- Price: Start at $22/month.
- Amount of stores: 1.
- Popular companies that use it: Tudor Watch, Rodarte, Lumio
- Main benefits: A massive collection of design templates, high security, 24/7 customer support.
- Best for: eCommerce.
PrestaShop

- Price: Free.
- Amount of stores: Unlimited.
- Popular companies that use it: Harry Fay, Charuca, Atelier Privé.
- Main benefits: Optimized product page layout, powerful navigation, intuitive interface.
- Best for: eCommerce.
Wix

- Price: Free.
- Amount of stores: Unlimited.
- Popular companies that use it: Tobias Becs, Good Feeling Goods, Cuts & Bruises
- Main benefits: Massive template collection, intuitive drag and drop interface, fast loading speed.
- Best for: Small businesses, restaurants, online stores, and artists.
Shopify

- Price: Start at $29/month.
- Amount of stores: Unlimited.
- Popular companies that use it: Kylie Cosmetics, Rebecca Minkoff, Frank Body
- Main benefits: Professional website builder, fully-customizable templates, and media assets.
- Best for: eCommerce.
Umbraco

- Price: Free.
- Amount of stores: Unlimited.
- Popular companies that use it: Vueling, Suffolk University, Inspirato
- Main benefits: Flexible CMS, intuitive editing experience, Umbraco cloud.
- Best for: eCommerce.
Sitecore CMS

- Price: N/A.
- Amount of stores: Unlimited.
- Popular companies that use it: GAF, Thule, BMI Group
- Main benefits: Drag and drop feature, multilingual content, responsive design, headless CMS.
- Best for: eCommerce.
CMS Security Comparison
Here is the comparison among the above CMSs about security. Use when choosing a CMS platform, but remember that no CMSs are 100% secure! However, some of the options provide robust security for their platform.
CMS | Best security features |
---|---|
WordPress | 1. Automatic security update without the site owner involved. 2. HTTP requests to prevent access to loopback and private IP addresses. 3. Use of the cryptographic tokens to confirm the intent of action requests from authorized users. 4. Robust authentication system to prevent access from authorized users. |
Drupal | 1. Provide secure access through a wide variety of password policies, including 2-factor authentication. 2. Give administrators complete control over who can see and who can edit a site. 3. Support a strong database encryption system. 4. Limit the number of login attempts from a single IP address to protect against brute-force password attacks. |
Magento | 1. Innovative framework to prevent your site from attacks. 2. Provide X-Frame-Options HTTP request header so your site will be safe from clickjacking attacks. 3. Support Magento Admin URL to identify attacks at specific locations. |
Joomla! | 1. Offer 2-factor authentication and extensive access control levels. 2. Release patches to prevent the attacks. |
PrestaShop | 1. Release patches to fix issues and enhance security for users’ stores. 2. Users can send their issues and get instant updates about solutions. |
Wix | 1. Perform regular internal security audits to maintain ISO/PCI security certifications. 2. Send emails about changes made to users’ accounts. 3. Use Transport Layer Security (TLS) encryption to help protect your online financial transactions. 4. Payment Card Industry Data Security Standards (PCI DSS) compliant |
Shopify | 1. Shopify’s compliance covers all six PCI standard categories and applies to every store using the platform. 2. Take care of updates and security matters in the background. 3. Provide a backup system in place. |
Umbraco | 1. Provide password rules and a password reset option on the login screen. 2. Automatically log users out if they don’t perform any action at a specific time. 3. Support Umbraco Cloud to automatically send the latest bug fixes and security features to users. |
Sitecore CMS | 1. Use the .NET security engine to protect users’ database. 2. Install a three-line defense model for security operations, governance, and assurance. 3. Provide 24/7 security monitoring, vulnerability management, and external penetration testing. |
The Selection Process
When choosing a CMS platform, you should have a strategic selection process. Don’t jump into a CMS, and quickly determine it might be your ideal choice. It’s better to take some time to make a plan and check options.
Looking from a Business Perspective
A scalable CMS is a significant investment that affects your budget. But this investment will pay off soon, and it’s crucial to your company’s long-term success.
Always listen to the opinions of all stakeholders. But don’t forget to keep your business perspective in mind.
The Vision of the Project
Knowing exactly what your customers want. Does your new CMS fill the gap between you and your buyers? Does it help you deliver content to them effectively? Don’t follow the masses unless you know that investing in a CMS will benefit your store.
Strategic Goals vs. New Tech Stack
Before investing in a CMS, think about how it’ll help you solve your existing problems. You should buy a new CMS when you understand what the greatest impacts it’ll bring to you. There are many lightweight tools out there that can help you carry out marketing tactics. Try to extend your solutions.
Buyers’ Persona
What kind of content do your buyers need? How does a CMS deliver that content to them? How do they interact with the CMS? Create a detailed persona of your buyers, and ensure your CMS helps you manage content that is useful to their persona. Also, creating buyers’ persona will help you make your business strategy more client-oriented, which leads to more sales and increases customers’ loyalty.
User Scenario for Testing CMS Options
After you have a user scenario, remember to use it to test CMSs. Ensure the demos of your chosen CMSs cover the same usage scenario.
Build Your Dream Store
Here is the stage when you know what you want from a business perspective. You’ve accessed all risks, talked to the team and chose some options for your future store. Now, you need to find the right partner who will create you a remarkable store, and make all the work from a technical side. Below, we highlighted the main points of this process.
Find the Development Partner
If you don’t have the in-house development team, you want to find a reliable and competent partner or agency. They will help to come up with the best option and hold all the development process. They also will ensure that you know how to work with CMS, or they can provide you with ongoing support regarding technical questions related to your online store.
Write a Request for Proposal
An RFP helps to be both sides on the same page. This document shows your needs and objectives and helps service providers to demonstrate whether their experience fits your project goals or not. This will help you to ease the selection process.
Useful for you:
Evaluate Agencies’ Responses and Select One Vendor
Before you select a vendor, take a look at your top choices and rate how they meet your requirements in technical, functional, and business aspects for your future store development. Consider how much they share your values. Make sure the solution they offer will grow with your company and remain relevant to your needs.
Make a Step to the Beginning of Success Story
You’ve selected a company that will create a great store for expanding your business or starting a new path online. Now, you may enjoy new experience, and with the right team you can be sure that the entire process will be smooth and interesting for you. It can take a month and more. But in the end, getting the right CMS and develop a store will pay off in the end.
Useful for you:
Tiger of Sweden: a Sustainable Brand That Gives Customers Confidence of Being Yourself
Look how the brand with the vast knowledge and a youthful view of tailoring has grown and expanded worldwide.
Tiger of Sweden is a Stockholm-based fashion house established in 1903 and continues its long path of success till nowadays.
The brand was established by two partners – Marcus Schwartzman and Hjalmar Nordström. Both partners didn’t focus on rich people. Instead, they took the direction to produce suits for men from all walks of life. They made comfort and fashion accessible. Later on, the company started to grow and hired the best tailors to cover the booming demand for their suits.
After some differences over the brand’s direction, the company was ruled only by Marcus Schwartzman. That was a man of big ideas and innovations. He first brought an American car to the small town of Sweden and always was ahead of the time and demand. In the late 20s, he launched the “Tiger” – a range of suits graded in three levels of fabric quality. It was an instant classic, and to emphasize the success of these suits, the company has changed the name Tiger of Sweden. The new logo was created in 2018 and got its timeless feel. For their new visual identity, designers used an emblem from 1926 and font, which is similar to its 1960’s version. Now, Tiger of Sweden got their way to a future with an homage to their past.
There were many ups and downs. The company passed the World War 2, created the best factory for workers, the machine that measured customers’ body parts for creating bespoke suits, collaborated with famous bands, and last but not least, launched their first collection for women.
Nowadays, the company operates in Europe, South Africa, and Canada.
Here is the list of tips from the article which you can take after reading it:
- Complete product page with more information. Help your customers to find the relevant information by adding details regarding sizes, colors available, product description with a care guide, and customers’ feedback. All of the mentioned information will help to purchase without going to the additional pages and possibly exit the website.
- Create remarkable pages dedicated to the brand’s achievements. It can be either social or environmental initiatives or innovations. Highlight the history and results that the company made in the past years. This helps to strengthen the brand’s position in the customer’s minds and achieve more loyalty.
- Add user-friendly features to promote brand worldwide. Use the power of advertisement and media to create brand awareness. Consider adding features that will help to share your collection on other sources such as Instagram. You can do it by using an Instagram shopping widget.
- Improve customer service quality. Add FAQ regarding the order, shipping, returns, products, and related topics. Communicate with your audience through your website, newsletters, blog, and brand.
Let’s continue with an overview of the website and see what makes Tiger of Sweden famous and sustainable brand, and why their website sells. You can use this detailed review to add useful features to your store and elevate your brand to the next level.
Website Overview

The website has a clean design, and overall it translates the position of a luxury fashion brand. The header has plain style; however, it helps a customer to choose the desired product easily with the placement of all categories.
Below, a customer can check the latest collections and also sign up for the newsletter. If they want to do so, they will be redirected on the separate page, which has filled out the form and has an orange color (which reminds us of a tiger). This retention marketing strategy works great for collecting a base of loyal clients, giving them discounts, and sending relevant information about upcoming sales and new collections. It also helps to attract lost customers with emails and offers.

Now, let’s check each part of the website in detail.
Top Useful Features
Product Listing Features to Guide Customers to the Purchase
If a customer wants to browse through the product range, various filters will help them to get a better overview of the product.

Besides the filtering of the products, which consists of category, color, and material, a customer can change the view of a product to the outfit view to see how it looks on a model.

Also, by hovering the image, a customer can check the colors available and the price of the product. Many brands use detailed product descriptions to avoid uncertainty and long-time decision making. All of these user-friendly features help to place the order faster without any doubts regarding size, color, or price.
A Simple Yet Detailed Product Page to Build Trust

If a customer wants to check product-related information, they’ll get covered with all the information on the product page. This information is arranged close-together, a customer clicks on the relevant section and receives the exact information. This helps to focus their attention on a product and lets getting comprehensive information.
First, there are two size guides:
- Store’s size guide, which opens as a side pop up, and has all the sizes listed and how to measure section.

This will be helpful for those customers who are unsure about their size or Tiger’s clothing sizes. It includes Virtusize – a tool that helps to compare customer’s size with the size of the clothing from the store.

- If a customer clicks on the how-to measure icon, it comes to a separate page with all the sizes of each product. This will give a customer a feeling of confidence and safety because of one of the possible fears that occur while shopping is the choice of the wrong size.
All sizes are shown in swatches, which is easier for a customer to see what is available and also see if the specific size is out-of-stock.

The other useful feature that leads to the offline purchase is – View store availability. It helps the brand to make offline purchases.
As a responsible brand, Tiger of Sweden covers all possible questions that may occur during shopping, that’s why they provide customers with detailed information on shipping, delivery & returns, and payment methods.

These sections also help to avoid the uncertainty of a customer to the products and the store’s credibility. The pop up with information appears at the right side of the page and doesn’t disappear so that the customer can check everything on one page.
The product page includes big images of the product; You may also like block with similar products, and Wear it with block. The last one helps to find matching products, and also redirects to each product category, which means that a company can sell related products and make more sales.
One Page Checkout for Easy Order Placement
Fewer clicks and easy fill out forms make the process of order simpler.

A customer will place the order quicker, as they can see all the parts of the order, delivery, and edit if needed. A simple checkout decreases the cart abandonment rate and increases the number of orders.
Remarkable Sustainability Pages to Represent the Brand’s Initiatives
Sustainability is one of the most important parts of the business strategy nowadays for any brand that produces goods by themselves. Dealing with climate change, air and water pollution, deforestation and global warming is not an easy task. Many governmental and non-profit organizations convince companies to take responsibility and make a contribution to the Earth and people’s future. Tiger of Sweden is such a company.
To stay transparent and remain sustainable, the company strives to minimize all the internal waste, offset the carbon footprint, comply with the Fur Free Alliance conditions and support the Five Animal Freedoms. There are even more initiatives described in the Sustainability section.

Such information helps a company to show the connection with the global community, communicate brand values and the dedication of the brand to the world’s problems.
Useful for you:
Brand History as a Powerful Marketing Tool
By highlighting the history of the brand, you allow customers to learn more about your brand and become your fans.

You also increase credibility to your business providing the additional information regarding your brand, collections, principles of manufacturing and work, etc. Creative storytelling is part of a successful marketing strategy. The design of the pages complement all together, and high quality graphics along with text don’t overload the reader.
Look how Tiger of Sweden highlights a new collection.

Additional Pages and Features to Provide Exceptional Customer Service
One such feature that grabbed our attention was a wishlist. A customer simply adds the desired item to buy it later, so it’s crucial to make the process of adding a product from wishlist to cart smooth.

Here a customer can add, remove the product, choose the size, and add the product to cart. This enables more order placements from the wishlist.

The next important page regarding excellent customer service is care guide for each product. It reduces customer’s anxiety regarding the purchase and helps them find relevant information in one place.
Most fashion brands showcase collections via press releases. It is a newsbreak about the brand or representative for the promotion through famous channels. So, it is important to keep the world with all the new collections and events that can increase the brand’s reputation.

Tiger of Sweden creates press releases in their press room and allows using their images for the external resources and publications.
Overall, this brand has a strong position on the market, and continues to grow its potential online and expand their eCommerce efforts.
What is CMS? A Guide with Definition, Costs, and Top Options for 2020
What is CMS? A lot of people may work with WordPress for a long time, but only some of them know it’s a content management system (a.k.a CMS).
Today we’ll explain it to you.
Content Management System (Definition)
In a word, a CMS is an online platform that allows you to create, edit, and share digital content. You don’t need to know HTML, CSS, or any programming language to do the basic site. Just select a CMS, install it, and start making use of it to build your desired website.
With a CMS, creating a website is like a piece of cake.
How Does CMS Work?
Let’s take a look at the best features of a CMS.
CMS Website Features
The interface of a typical CMS includes the following features:
- a user dashboard to manage websites.
- themes and templates to design websites quickly.
- plugins and integrations to add functionalities and capabilities.
- content management capabilities like the editor and media library.
- search engine optimization (SEO) tools to ensure the web ranks well in search engine results pages.
- Additional functionalities like a website builder to customize sites.
Let’s start at the top.
User Dashboard
A user dashboard is the entry point to a CMS. It’s where you can access all the features of your CMS and gain insights into its performance quickly.
From the user dashboard, you can access your back end on both mobile and desktop, edit pages, publish content, install plugins, track website performance, and other activities.
Useful for you:
Themes & Templates
A CMS gives you the freedom to design a website and customize its appearance. Some content management systems may offer a few dozen themes, but others may contain hundreds of them.
Templates are often designed for specific industries like travel, writer, eCommerce, restaurants, etc. Each theme has a complete website structure and navigation menus. Just choose any theme that fits your goal and start the design process.
Plugins & Integrations
You can install plugins to your site for specific purposes. For example, if you want to check the keyword density and SEO level of your content, you can install Yoast SEO. Content management systems like WordPress support many types of plugins.
With CMS, you can install the Google Analytics plugin to track site performance. Also, you can make use of other integrations such as social media, payment processing, SEO tools, popups, etc.
Content Management
Think about the storage of a CMS like a series of folders, which allows you to upload text, links, videos, and images. You can even edit content within the CMS, like deleting unnecessary videos or cropping photos before publishing them to the site.
SEO
Most content management systems offer SEO tools to boost your website’s chances of ranking well in search engines like Google. These tools include:
- Automatic meta tag creation.
- Sitemap generation.
- Places to add content descriptions.
- Accelerated mobile pages.
Additional Functionality
Besides all the above features, a good CMS also contains additional functionality. Once you’ve created a post, you can post content immediately or schedule it to publish whenever you want. Thanks to that, you can put all the articles together into a content calendar and use CMS to share them.
A CMS allows you to add more users to your website. This feature is useful when you don’t have much time to control your site and want to assign someone to take charge of this task. Free to choose any role for them you want, like a subscriber or a contributor.
Useful for you:
7 Most Popular Content Management Systems
WordPress, Joomla, Drupal, Shopify, Squarespace, Wix, and Magento are the most common names in the CMS industry. Let’s find out more about each of these.
WordPress
Source: BuiltWith
- Market share: 60.4%.
- Total live sites: 27,021,750.
- Usage distribution in the top 1 million sites: 341,364.
- Most popular sites using WordPress: TechCrunch, The New Yorker, BBC America.
- Price: Free.
WordPress currently powers over one-third of existing websites on the Internet. It’s an open-source CMS, meaning anyone can use and modify it for free. Using WordPress, you can build many things, such as eCommerce stores, blogs, online courses, social communities, etc. This powerful CMS also offers a massive library of themes as well as plugins.
Joomla
Source: BuiltWith
- Market share: 5.7%.
- Total live sites: 1,857,666.
- Usage distribution in the top 1 million sites: 20,128.
- Most popular sites using Joomla: Harvard University, The Hill, Linux, MTV Greece.
- Price: Free.
Joomla is the second most well-known CMS. It’s also open-source, but more advanced than WordPress. Some of Joomla’s best features include flexibility for different content types and multilingual support.
Drupal
Source: BuiltWith
- Market share: 4.7%.
- Total live sites: 651,648.
- Usage distribution in the top 1 million sites: 28,916.
- Most popular sites using Drupal: Tesla, The Economist, Australian Government.
- Price: Free.
Drupal offers lockdown security. That’s why it’s the common choice for government institutions and other security-conscious players. Besides, Drupal provides access controls, custom content types and views, and taxonomies for handling lots of content.
Shopify
Source: BuiltWith
- Market share: 2.7%.
- Total live sites: 1,187,578.
- Usage distribution in the top 1 million sites: 23,448.
- Most popular sites using Shopify: Gymshark, Fashion Nova, Taylor Stitch.
- Price: Start at $29/mo.
Shopify is a CMS designed specifically for eCommerce store owners. It offers an easy way to add, list, edit, and organize products with a streamlined CMS. Keyword tags, multiple variants for each product, and the facility to drag and drop product images are available as well.
Squarespace
Source: BuiltWith
- Market share: 2.7%.
- Total live sites: 2,001,701.
- Usage distribution in the top 1 million sites: 9,252.
- Most popular sites using Squarespace: Big Human, UberEats, Cornell Creme.
- Price: Start at $16/mo.
Squarespace offers one single interface where you can change the content, tweak design styles, add custom CSS, set up analytics, etc. This CMS also allows you to drag and drop elements to create a website design you want.
Wix

Source: BuiltWith
- Market share: 1.9%
- Total live sites: 3,800,881
- Usage distribution in the top 1 million sites: 6,009
- Most popular sites using Wix: Vintique, Good Feeling Goods, Tobias Becs.
- Price: Start at $10/mo.
Wix is an ideal CMS for beginners who want to create a website from pre-built templates and don’t want to customize things too much. Wix also provides eCommerce functionalities, but they aren’t as flexible as what you can do with Shopify.
Magento
Source: BuiltWith
- Market share: 1.8%
- Total live sites: 280,595
- Usage distribution in the top 1 million sites: 12,080
- Most popular sites using Magento: Coca Cola, Ford, Olympus, Warby Parker.
- Price: Free, but a full-featured Magento eCommerce is also available.
Magento CMS allows you to create new pages, blocks, and widgets for your online store. You can choose specific layout designs and templates to design your designed site. It’s a feature-rich CMS that you should take a look at.
Useful for you:
Benefits of CMS
With a CMS, you can save a great deal of time in building a site and have more energy to create high-quality content. The last part of this article will show you the best advantages of using a CMS.
Fits any Type and Size of Business
Most content management systems support an easy-to-use interface and ready-made themes. This gives people with little or no-technical skills the ability to build their website and sell online or share knowledge of the world.
For tech-savvy users, they can add codes to the custom CSS to further customize their sites. Also, they can upgrade their CMS or hosting plan to experience advanced features like different storage levels and premium SEO tools.
Wide Range of Integrations
A CMS often comes with intuitive content management integrations with third-party tools. Let’s say you’re using WordPress for content management and HubSpot CRM. If you install and use the HubSpot WordPress plugin, you can easily group your contacts into lists and track every interaction they’ve had across your site. The benefits also cover built-in analytics, simple email automation, etc.
Flexible Management and Enhanced Control
All content management systems offer an easy way to manage content. You can:
- Set up categories, tags, links, and widgets to organize your content.
- Add text, images, videos, audios, etc. to posts and pages.
- Approve and delete comments or reply to comments instantly.
- Allow others to manage content and control your CMS.
- Schedule content to publish it at any time you want.
You can get these done by going into different CMS features like Posts, Pages, Media Library, etc.
Optimized Development Resources and Costs
If you don’t use a CMS, you may have to hire front-end developers to make changes to your site or back-end developers to integrate an app to your site. Once you decide to install a CMS, everything goes smoothly. Non-tech employees can manage content without involving the development personnel. Using a CMS undoubtedly helps save your resources of all types.
Website Usability: Tips to Test and Improve It
As the world is moving towards digital error, a lot of businesses are also striving to go digital. By this, we mean increasing their online presence using various online platforms such as websites.
Having a good website is often a plus since it helps people to find out more information about your business. However, having a basic website won’t cut it out for you. When building a website for your business, you need to put much focus on user experience.
This can be achieved by prioritizing customer engagement and investing more on the usability of the site. This brings us to the next question.
What Is Website Usability?
When it comes to online business, website usability plays a vital role. To have higher conversions, you need to ensure that your website is simple to use. Website usability can be achieved by focusing more on customers and improving each step of interaction with products or information on the store.
This includes easy navigation to enable them to find what they are looking for fast. You also need to ensure that customers will be able to complete several tasks without leaving the site. The effectiveness of your website can be measured by how easy it is to use it. According to Adobe statistics, 38% of people will stop engaging with a website if the content or layout is unattractive.
This is a very crucial factor in online business, especially when it comes to customer interaction. Website usability can, therefore, be described as the act of improving the effectiveness of a website by investing more in user experience.
Benefits of High Website Usability
Businesses that have easy-to-use websites will always enjoy a few more benefits compared to the others. For instance, you will enjoy increased conversion rates.
A good website usability can also help you by minimizing users exit rate. This will instead help you to retain your customers and generate more sales.
Tips to Improve the Usability of a Website
To improve your site’s usability, you need to have a clear understanding of how people are going to use the website. This will help you to come up with a few ideas on how you can help them complete tasks fast within your site. With that said, here are a few tips that can help you get started.
Determine How to Test It
The first step towards achieving good website usability is by finding the best method to use for testing. Below are some tremendous effective methods.
Paper Prototype
This is one of the methods you can use to test your website usability. It is quite cost-effective since you will only need a few pieces of paper for the illustration. This method can be used in the early stages of the project just before the development commences. It is a great method for testing out different concepts.
Field Studies
If you want to receive direct user feedback for your site, this would be the ideal method to use. You can then ask them to take you through the process they use to access information on your website.
You will need to watch them as they complete different tasks as you take notes about the various usability issues you might have noticed.
Eye Tracking or Heatmap
This method will allow you to know the most viewed parts of your website’s pages in a particular order. It uses a color spectrum to indicate these actions.
When you notice a deep color in a particular area, it means the user spent more time in that area than on any other.
It is also an excellent method to determine which parts of your website need to be improved by looking at the less disengaging areas. It can also help you to highlight irrelevant content.
Online Website Survey
You can do a simple online website survey and ask your users directly about their experience on your website.
The method doesn’t cost much since you will be working with a simple questionnaire. When asking questions, don’t be too general or technical. Directly ask specific questions for you to get useful information. For this, you can use Google Forms or Instagram Stories with the poll, tests, or questions that can be placed inside the Story.
Select Tools for Website Usability Testing
After choosing a suitable method, you also need to choose among various tools to work with the site. Below are some commonly used tools for website usability testing.
Hotjar
Hotjar is also among the tools you can use to test the usability of your website. It provides users insights through visuals, and it is fast. The tool is ideal for web designers, product managers, and marketers, as well.
User Zoom
This is another platform you can use for the evaluation of your site’s usability and also the customer experience. You can reach out to their team of experts to help you get more out of your research.
Focus on Your Target Audience
For you to build a useful website, you need to consider the people for which you are making it for. Here are a few ideas you can use.
Improve Internal Search
You should make sure that users will be able to find what they are looking for easily. By improving the internal search, you will be making it easier for your customers to find the information they want within a short time.
Diversify Filter Options
You should also offer your users the freedom to choose their desired items by providing them with a variety of filter options. Using a few specific words might not be enough to bring them the item they want.
This will force them to browse through several items before they can get to the one they want. Try to mix filters with color swatches or adding images of the materials available.
You can also highlight products with categories for special occasions. This will help customers to find specific products faster. See ASOS example:

Optimize Landing, Product and Category Pages
This will help your customers to find your business quickly and learn more about it. Optimizing these pages will bring your business closer to your customer, with every search done. If you make each of these pages detailed and take into account the information the user wants to find at each stage of the buying process then you won’t make them confused and exit from the site.
This includes the availability of price and color swatches at the product listing, a wide range of filters for a product search, product information, size and care guide, and also related products. Look at Bliss’s example. Besides a simple product view on the product listing, there is quite a detailed product page with qualitative images, reviews, related products, price, and Add to Cart button.

As you can see, the main point on the listing and product page is the bright and visible image of the product. It will serve as a hook to customers to grab their attention.
Also, some other features will improve the overall user experience.
Allow Guest Purchase
For your site to be quite effective, it would be a nice idea if you allow people to make purchases as guests. Sometimes a user might be interested in the products only and not in the newsletters, and therefore, there’s no need to register or subscribe.
Here is how guest checkout looks like at Nasty Gal store.

Then a customer is redirected to the checkout page to fill out the information for the order placement.

Once again, the availability of guest checkout will ensure less cart abandonment and an easier order placement process for a customer, which leads to more sales.
Use Short Forms for Offers
When you are running any offers on your site, make sure to use short forms. Using long forms will just discourage users who don’t want to waste any more time to grab the offers. Besides, long forms don’t always look attractive. One of the common options is to showcase offers, returns and delivery information on the Top promo banner. Look at the one from Missguided’s example.

This will ensure that customers will see all the deals and buy more products.
Add More Payment Options
Keep your customers flexible by offering them a variety of options when it comes to payments. When you have limited payment options, you will only attract a certain number of customers who can afford the methods being accepted. Limiting customers is not such a great idea for a business.
Useful for you:
Provide Website Availability and Accessibility
You should ensure that your website is always running and can be accessed at any given time by your customers. You can do the following to achieve this.
First, ensure that all your images have Alt-text, make your content dynamic without page reloading, enable resizable text, keep color scheme recognizable, and overall provide qualitative content.
Check Server Uptime and Broken Links
It is important always to check the server uptime and fixing up any links that might not be working properly. This will ensure smooth operations on your customers’ end and thereby improving the website usability.
Take into Account the Mobile Responsiveness
A lot of people are now using cell phones to access information from various websites. This shows that you have a higher chance of receiving more visitors when you have a website that is more mobile-friendly. If your site cannot adapt to the screen size of various devices, then people will be more likely to exit the site without exploring it all.
Useful for you:
Don’t Forget about Learnability Aspect
You should focus on building a learnable product. This means the users should be able to easily learn how to use the product even on their first time of interaction with it.
Check the Familiarity of Site Features
Always aim to build your website using features that everyone is familiar with. The features shouldn’t be difficult to use even for the people visiting your website for the first time.
Visitors tend to spend much time on websites that are easy-to-use. However, the visit might be cut short when they realize it takes much time to work their way around the features used. Provide customers with understandable icons for major buttons and pages, such as bag, checkout, size guide, wish lists, store locator, etc.
Ensure Evidence Actions
Providing your users with evidence of actions can also help in increasing the effectiveness of your site when it comes to website usability. Users are more likely to remember a particular action when given straightforward evidence of the output it is likely to give.
This will help them in future interactions with your site. For instance, when submitting a form, you are likely to get a pop-up message notifying you that it has been submitted successfully.
You can also receive an error message whenever you try to submit the form with a blank field. Such actions always enable the users to know what is expected of them, the next time they will be filling the form on your site.
Establish Credibility
Credibility is one of the important attributes a business should have. Even if you provide great content, it can be rendered useless if the users don’t have any trust in you. Here are a few things you can do for credibility.
Make Contact Information Accessible
Bring your customers closer by providing them with your contact information. This will allow them to reach you easily with any questions they might be having. When you can answer them in a satisfiable manner, you can be sure of retaining your customers and attract even more.
Display Reviews of Your Products
People are more likely to develop much trust in your content when they see a little bit of evidence. Make sure to include reviews of your products on the website. Let the users know that your products are real and how other users are feeling about them. You can use review platforms like Trustpilot or allow your users to leave reviews right on your website.
Useful for you:
Control Content Relevancy
A lot of people are likely to exit a website quickly when they find out that most of the content posted is irrelevant. Always stick to the course and post only content that is related to the products or services you are offering. This will keep your users more engaged.
How to Accept Credit Card Payment Online: a Step by Step Guide
For an eCommerce store owner, it should be a must-have to accept credit card payment online. A lack of payment options can cause a high abandoned cart rate, which then reduces your sales revenue. Often, if you can’t offer a card payment gateway they want, they’re willing to leave your store and look for another. According to Worldpay, 36% of global eCom spend, accepting a broad range of eWallets is essential. Take a look at the comprehensive payment methods’ statistics:

This picture was a part of the Worldpay Global Payments Report 2018 with a forecast for 2022. As you can see, eWallet and credit card payments are still the most popular among customers. As you can see, eWallet and credit card payments are still the most popular among customers.
In this post, we’ll show you an ultimate guide to accepting online credit card payment and other payment methods available for implementing into the online store.
Read it to get to know the what and the how.
5 Questions to Ask Before You Start
Ask yourself the following questions before accepting credit card payments. Then, you’ll clarify which payments you should use to please your prospects.
How Do You Want to Implement Payment Gateways?
If you’re familiar with technology, you yourself can accept credit cards without any trouble. In case you’re not tech-savvy, you can still offer online payments by outsourcing a job to a software developer that can add modules to your store. No matter which group you’re in, you don’t have to worry too much. There’s always a support team from the payment service provider who will help you out.
Do You Already Have a Website?
If you own a website, it’s easy to accept credit card payments. Just install shopping cart software or work with a payment company, and you’re done.
If you haven’t built one, you have other ways to receive online payments. For example, you can create online invoices or use online form builders like Google Forms.
What are the Products You Sell?
What you’re selling impacts on the payment gateway you should choose. Some all-in-one solutions like PayPal and Stripe aim at almost all types of businesses. Meanwhile, extensions and plugins are more tailored.
Besides, you can find payment processors that focus on a specific group of businesses, like micropayments for store owners who sell low-priced products.
What is the Amount of Your Budget?
Accepting Visa and MasterCard payment is great to boost sales for your store. It can be tricky to figure out how much it’ll cost. Pay attention to both upfront costs and monthly (or yearly) costs so that you can adjust your budget.
Bear in mind the following costs:
- Qualified rate
- Non-qualified surcharge
- Interchange differential
- Brand surcharge
- Foreign surcharge
Don’t forget tangential costs like outsourcing a designer or a developer, as well.
Is Your Site Secure Enough?
Customers always need a secured credit card payment. Hence, you should create a safe purchasing process for them and avoid fraud or scam as much as possible. It’s highly recommended that your site should be PCI-compliant.
What Is a Bank Merchant Account?
A bank merchant account allows eCommerce stores to accept credit cards. This account is a contract between an eCommerce merchant and a payment processing service or a bank.
Let’s say a customer has just paid for a product with a credit card. The money then deposited into your store before transferring to your bank account.
List of Card Payment Gateways
PayPal, Square, and Stripe are the most popular payment gateways. Let’s take a closer look at what they are.
PayPal
PayPal’s payment gateway has two options: Payflow Link and Payflow Pro. The former will give you a secure, PCI-DSS compliant template to let your customers complete the checkout on that template. Meanwhile, the latter is a premium payment gateway, meaning you can build a unique checkout experience for your store. The price is $25 per month, plus a one-time setup fee of $99.
Square
Square allows you to receive online payment in many countries like the US, UK, and Australia. Using Square, you can accept website card payments right away without needing to open a bank merchant account. Currently, this payment gateway takes a fee of 2.9%, plus $0.30 per transaction. There are no other hidden fees.
Stripe
A stripe payment gateway serves eCommerce, SaaS, and non-profit communities. It has an impressive list of features and free, simple API. However, Stripe is available for 34 countries only.
Stripe currently accepts most credit card payment types such as Visa and MasterCard. Its fee is the same as Square’s, that is, 2.9% $0.30 per transaction.
Payment Service Providers vs. Merchant Accounts: Which One Should You Choose?
To accept online credit card payments, you can open a merchant account or work with a payment service provider.
About merchant accounts, there are hundreds of payment providers to choose, from banks to payment processors. These accounts support better money management and higher security.
Merchant accounts can ask you to pay several fee types: application fee, setup fee, monthly fee, discount rate, per-transaction fees, cross-border fee, and rental fee for a credit card terminal. Not all these fees are always transparent in contracts, so you should be careful before writing your signature.
Unlike merchant accounts, a payment service provider (PSP) is a third-party that handles the entire payment process. It controls the whole process from the moment a customer enters their details to the moment money appears in your bank account. Stripe, Square, and PayPal are well-known PSP.
When using a PSP, you don’t need to open a separate merchant account. It also gives you a payment gateway and useful POS tools like inventory management, reporting suite, and marketing tools. That’s why a PSP is, most of the time, an attractive option for eCommerce businesses.
All-in-One Solution
If you prefer the all-in-one solution, we recommend you to try PayPal or 2Checkout. They are quicker and easier to set up and have reasonable transaction rates. You don’t need to pay fee monthly or setup fees unless you upgrade your account to Pro.
For example, with PayPal, you can now process payments within a few clicks. You’ll try and feel advanced features that help create an exceptional shopping experience for your customers and maximize sales.
PayPal also provides the PayPal Seller Protection mechanism. Hence, your customers will feel safe when buying from you, leading to a higher conversion rate.
Service Providers for Credit Card Payment Processing
Payment processors are eager to work with you. The challenge is how you can select the best service for your store.
To make it easier for you, we pick the three best services you can try:
- Helcim is a web-based payment processing solution for retailers making under $2,000 in revenue. Helcim accepts all major credit cards and integrates with standard shopping carts like Shopify and Magento.
- Flagship Merchant Services is ranked the best payment processing provider for eight years between 2008 to 2015. It offers free gateway setup with Authorize.net and a free shopping cart for eCommerce merchants.
- Square works like a credit card processor and a POS system. It also has a better pricing structure than other traditional processing systems.
How to Accept Online Payments with an Online Store?
Take either of the following ways:
Building a New Site With Shopping Cart Software Included
Shopify is a great example of shipping cart software (or shopping cart or eCommerce software app). It’s an ultimate solution to eCommerce merchants to accept online credit card payments.
When you create a store with Shopify, you don’t need to buy a separate domain or pay for hosting, since this platform gives you everything you need. You’ll have a full hosted store and a set of management tools to control sales across channels.
If you have coding knowledge and need more freedom to customize your store, Magento may be your ideal option.
Adding Additional Payments to an Existing Site
No matter what platform you use to create your online store, you can use third-party apps or plugins to add payments to your existing site. For example, if you run a WordPress site, try WooCommerce or Ecwid plugin.
Another way to add payments to an existing site is to find a payment processor that supports customizable payment buttons. Try to look for one that has facilities for editing the appearance of the button and transaction settings. When it comes to that, PayPal is the best.
Useful for you:
Alternative Payment Methods for the Online Store
Credit cards are common methods to accept payments online. In addition, you can accept invoices or checks, or use the power of instant payments as they are the most popular now. You can try other payment methods like Google Pay, MasterPass, and Visa Checkout.